Privacy Policy

1. Who we are

PTC (Pedro Torres Cobas)
Basel, Switzerland
PTC is the creator and owner of the intellectual property, content, frameworks, and methodologies offered through this website and related services.

Commercial operations (sales, marketing, billing, delivery) are carried out by:
ONCKY GmbH
Oetlingerstrasse 75A
4057 Basel, Switzerland
ONCKY GmbH acts as the authorised commercial and operational partner of PTC.

2. Data controller

Depending on the context, your data is processed by:

• PTC (Pedro Torres Cobas) – as content owner and primary data controller
• ONCKY GmbH – as authorised commercial operator and processor for sales, marketing, events, and payments

Contact (privacy & data protection): hello@ptorrescobas.com
Mail (registered office, mail only): Oetlingerstrasse 75A, 4057 Basel, Switzerland

3. Scope of this policy

This Privacy Policy applies to:

• Websites and landing pages (e.g. ptorrescobas.com, subdomains)
• Email communications and newsletters
• Online and in-person events, workshops, seminars
• Digital products, memberships, and advisory services
• Any interaction where we determine the purpose and means of processing personal data

4. What data we collect

4.1 Data you provide directly

• Contact details (name, email address, phone number)
• Professional information (role, company, interests or goals you share)
• Event registrations (seminars, workshops, webinars)
• Purchase and billing information (processed via payment providers; we do not store full card details)
• Messages, inquiries, and support requests

4.2 Data collected automatically

• IP address
• Browser type and device information
• Pages visited, timestamps, referring URLs, UTM parameters
• Cookies and similar technologies (pixels, tags)

4.3 Optional data

• Public professional profiles (e.g. LinkedIn), if you interact with us there
• Survey responses, testimonials, or case studies (only with your consent)

We do not intentionally collect sensitive personal data (e.g. health, political views). Please do not provide such data unless explicitly requested and consented.

5. Why we process your data (purposes & legal bases)

• Providing requested resources (e.g. playbooks, downloads) – contract / consent
• Managing newsletters and updates – consent
• Delivering events, workshops, and advisory services – contract
• Customer communication and support – legitimate interests / contract
• Payments, invoicing, accounting – contract / legal obligation
• Website analytics and performance – legitimate interests / consent (where required)
• Marketing of our own services – consent or legitimate interests
• Security, fraud prevention, and compliance – legitimate interests / legal obligation

We do not use automated decision-making that produces legal or similarly significant effects.

6. Cookies & tracking technologies

• Necessary cookies for site functionality
• Analytics and marketing cookies (only with consent where legally required)

You can manage or disable cookies via your browser settings or our cookie banner. Disabling cookies may affect site functionality.

7. Analytics, tools & typical processors

• Analytics & advertising: Google (e.g. Google Analytics), LinkedIn, Meta
• Payments: Stripe, PayPal
• Video & meetings: Zoom
• Marketing & communications: email marketing and CRM tools
• Hosting & security: website hosting, CDN, and security providers
• Productivity & storage: cloud and collaboration tools

These providers process personal data only on our instructions and under contractual data-protection obligations.

8. Data sharing

• Authorised service providers and processors
• Professional advisors (legal, accounting) where necessary
• Public authorities where legally required

We do not sell personal data.

9. International data transfers

Data may be processed in Switzerland, the EEA, the UK, and the USA. Where data is transferred internationally, we rely on recognised safeguards such as:

• EU Standard Contractual Clauses (SCCs)
• UK Addendum
• Equivalent protections under Swiss law

10. Data retention

• Newsletter contacts: until you unsubscribe
• Contracts, invoices, accounting records: up to 10 years (Swiss legal requirement)
• Event and support data: typically 24 months after last interaction
• Analytics data: typically up to 26 months

Data is deleted or anonymised when no longer required.

11. Your rights

• Access your personal data
• Rectify inaccurate data
• Request deletion (where legally possible)
• Restrict processing
• Object to processing based on legitimate interests or for direct marketing
• Data portability (where applicable)
• Withdraw consent at any time

To exercise your rights, contact hello@ptorrescobas.com. You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local EU authority.

12. Children

Our services are not intended for children under 16. If you believe a minor has provided personal data, please contact us so we can delete it.

13. Security

We apply appropriate technical and organisational measures, including encryption in transit, access controls, backups, and confidentiality obligations. No system is completely secure, but we respond promptly to any suspected incident.

14. Email, messaging & communications

You can unsubscribe from newsletters at any time. Transactional emails (e.g. confirmations, invoices) are sent regardless of marketing preferences. If messaging services (e.g. WhatsApp, social DMs) are used, opt-out options will be provided.

15. Events, recordings & testimonials

If events are recorded or testimonials are collected, we will inform you and request consent where required.

16. Third-party links

Our websites may link to third-party sites. We are not responsible for their privacy practices.

17. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be published here with the updated effective date.

18. Contact

ONCKY GmbH
Pedro Torres Cobas (PTC)
Oetlingerstrasse 75A
4057 Basel, Switzerland

Email: hello@ptorrescobas.com
Phone: +41 78 222 32 84